September 2021 – Will you or won’t you require employees to share vaccination status before returning to the workplace? When will you mandate at least a partial return to the workplace? These are among the difficult decisions to be made—and likely remade—as...
This week we get to know Gord Hart and his firm, Selectpath. Learn more about Selectpath by visiting their website. Where does your firm operate? Selectpath is licensed and operates in every jurisdiction across Canada except for Quebec. We currently have offices in...
The pandemic may have forever changed the nature of office work. Employees and employers alike are extolling the advantages of working from home (WFH)—so far at least. Not only do many employees state a preference for WFH at least some of the time after the pandemic,...
Double-digit rate increases for the drug plan are a distant memory for Jeff Porter, president and CEO of Turner & Porter, a funeral home business in Toronto, Ontario. Ten years ago, the company introduced virtual pharmacy services to its plan members (about 80...
Customers have endless choices No matter what business you’re in, all business is people business. When customers are choosing products or services in a vast sea of sameness, one thing can make a company become a preferred choice: delivering a remarkable customer...
Physical distancing has forced us to move forward faster than we ever imagined By Bill Zolis I think we’re seeing what would have been the next 5 or 10 years in the evolution of work land on us all at once. We’re making it work by necessity in a ready-or-not,...
