The pandemic has forced a change in conversations come renewal time for employee health group benefit plans, which means it’s more important than ever to have the right benefits advisor in your corner. “We are spending an inordinate amount of time negotiating renewals...
Customers have endless choices No matter what business you’re in, all business is people business. When customers are choosing products or services in a vast sea of sameness, one thing can make a company become a preferred choice: delivering a remarkable customer...
We can’t afford to think “when this is over.” We have a job to do and a chance to step up and really shine. By Bill Zolis Five weeks in, working from home. I didn’t think it was a new thing for me, but I’m surprised and a little pleased to discover how much I’m...
Purpose: The purpose of the HR Minute is to provide clients with timely information about human resources issues. Please take a moment to read this important information. The recent case of Provincial Health Services Authority (“Provincial Health”) and HAS BC (Kozak)...
Data analysis is starting to make a dent in many benefits fraud schemes In the world of benefits fraud, there are big fish and little fish. A lot of the big fish do get caught – or at least shut down – but what usually comes as a very nasty surprise to the little...
In the age of the smartphone, do we really still need to line up and wait to talk to a doctor? You can do all your banking from your phone, use the self-checkout at the supermarket, renew your car license online and live-stream the latest movies into your living room....
