The services may be virtual, but the advantages of virtual healthcare as part of the benefits plan are very real. “As soon as we implemented, people were very excited—especially because we were just starting to go into a lockdown. The ability to access this right away...
Customers have endless choices No matter what business you’re in, all business is people business. When customers are choosing products or services in a vast sea of sameness, one thing can make a company become a preferred choice: delivering a remarkable customer...
Physical distancing has forced us to move forward faster than we ever imagined By Bill Zolis I think we’re seeing what would have been the next 5 or 10 years in the evolution of work land on us all at once. We’re making it work by necessity in a ready-or-not,...
Purpose: The purpose of the HR Minute is to provide clients with timely information about human resources issues. Please take a moment to read this important information. The recent case of Provincial Health Services Authority (“Provincial Health”) and HAS BC (Kozak)...
Data analysis is starting to make a dent in many benefits fraud schemes In the world of benefits fraud, there are big fish and little fish. A lot of the big fish do get caught – or at least shut down – but what usually comes as a very nasty surprise to the little...
In the age of the smartphone, do we really still need to line up and wait to talk to a doctor? You can do all your banking from your phone, use the self-checkout at the supermarket, renew your car license online and live-stream the latest movies into your living room....
