What is the one key ingredient for a mental health strategy in the workplace? A commitment from the top, answered Louise Malhotra, development manager, Centre for Addiction and Mental Health (CAMH) Foundation, at the Benefits Alliance Group’s conference in April. “I...
Mass COVID-19 vaccination programs are beginning — yet for the many Canadians struggling with mental health issues, the vaccine may be just the first step on a long road to recovery. In fact, insurance carriers anticipate an upswing in claims for depression, anxiety...
Customers have endless choices No matter what business you’re in, all business is people business. When customers are choosing products or services in a vast sea of sameness, one thing can make a company become a preferred choice: delivering a remarkable customer...
Physical distancing has forced us to move forward faster than we ever imagined By Bill Zolis I think we’re seeing what would have been the next 5 or 10 years in the evolution of work land on us all at once. We’re making it work by necessity in a ready-or-not,...
We can’t afford to think “when this is over.” We have a job to do and a chance to step up and really shine. By Bill Zolis Five weeks in, working from home. I didn’t think it was a new thing for me, but I’m surprised and a little pleased to discover how much I’m...
In the age of the smartphone, do we really still need to line up and wait to talk to a doctor? You can do all your banking from your phone, use the self-checkout at the supermarket, renew your car license online and live-stream the latest movies into your living room....
