People who work from home will expect their benefits to keep up with the changes I think the question I’m getting most often from clients in the last few months is basically, “What effect will this sudden upsurge in working from home have on the sorts of benefits that...
Customers have endless choices No matter what business you’re in, all business is people business. When customers are choosing products or services in a vast sea of sameness, one thing can make a company become a preferred choice: delivering a remarkable customer...
Physical distancing has forced us to move forward faster than we ever imagined By Bill Zolis I think we’re seeing what would have been the next 5 or 10 years in the evolution of work land on us all at once. We’re making it work by necessity in a ready-or-not,...
We can’t afford to think “when this is over.” We have a job to do and a chance to step up and really shine. By Bill Zolis Five weeks in, working from home. I didn’t think it was a new thing for me, but I’m surprised and a little pleased to discover how much I’m...
Purpose: The purpose of the HR Minute is to provide clients with timely information about human resources issues. Please take a moment to read this important information. The recent case of Provincial Health Services Authority (“Provincial Health”) and HAS BC (Kozak)...
Data analysis is starting to make a dent in many benefits fraud schemes In the world of benefits fraud, there are big fish and little fish. A lot of the big fish do get caught – or at least shut down – but what usually comes as a very nasty surprise to the little...
