The Evolution of Employee Assistance Programs

by | Jan 8, 2025 | Benefits Alliance Voice

On this episode, Melanie Dobler joins Carolyne Eagan and Rob Green to talk about how Employee Assistance Plans are changing to better meet the needs of employees in a variety of needs.

Show notes:

  • Current low utilization of EAPs in Canada and how awareness and improving access can improve overall utilization.
  • How leadership can impact the culture of being more open about accessing available resources and encourage everyone to be mindful of their wellness.
  • The importance of having trust between managers and employees, especially in times of need.
  • Structuring an EAP to be a good fit for your employees. Mild to moderate, moderate to severe and how time to appointment and continuity of care can be a difference maker.
  • How Sun Life is creating tools and resources to help with the process (see links below) and how they have been received.
  • The reality of time – how some changes you can make to any employee benefits plan will take time for people to understand and be confident in using the new resources.
  • Focus on improving over time as you’re listening to employees feedback.

Resources:

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