This week we’re learning more about Colin Heddle of HR Covered
Where are you based, geographically?
London, Ontario
Tell us about your role at HR Covered?
I am the Customer Experience Manager.
What should BA Members come to you for?
BA Members should come to me if they have concerns about the service they are receiving, if they have questions about the scope of the services provided, or if they are having trouble reaching their designated HR Expert.
What makes HR Covered unique?
Anytime access to essential resources and policy templates that’ll help members stay compliant.
What advice would you give to a BA Member to get the best experience with HR Covered for their clients?
Think of us as an extension of your team. We’re working for you, so don’t waste any time writing documents or seeking out advice elsewhere – we’re a phone call or email away.
What is a memorable piece of advice you’ve learned in your career?
Take ownership of any problem you encounter.
Where do you see your industry going in the next 5 to 10 years?
HR Covered has it’s sights set on becoming Canada’s top HR resource for small businesses. I foresee the next 5-10 years being hard on small businesses. With the many of the baby-boomer generation retiring, businesses will need a ton of help filling that void and a service likes ours could be an essential resource.
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