DMW Strategic Consulting: Serious Shift – The Future of Financial Advice Presentation

Please find the following keynote address:
The Experience Economy Dennis Moseley-Williams of DMW Strategic Consulting.

Dennis discusses that the Four Serious Shifts are:

  1. Services are not Experiences
  2. The Experience Economy is its own economic offering
  3. Time is the currency of experience
  4. The customer is the product

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